Privacy Policy
Last updated: 20 June 2026
This page is maintained by SxM Interiors ("SxM", "we", "us") to explain how we handle personal data submitted on this website. It is written in line with India's Digital Personal Data Protection Act, 2023 (DPDP Act).
1. Who we are
SxM Interiors is an independent residential interior-design studio based in Lucknow, Uttar Pradesh, India. The Data Fiduciary is Archit, Founder & Principal Designer, SxM Interiors.
2. What we collect
When you submit the callback form on this site, we collect:
- Your full name
- WhatsApp number
- Society / house name and location
- Configuration (BHK / Villa) and carpet area range
We also collect non-identifying device data (page views, approximate location, referrer) via Meta Pixel for ad measurement.
3. Why we collect it (purpose)
- To call you back about your interior-design enquiry
- To send you a personalised proposal over WhatsApp / email
- To measure the performance of our advertising
4. Your consent
By submitting the form, you give your free, specific, informed and unambiguous consent for the above purposes. You may withdraw consent anytime by writing to hello@sxminteriors.com.
5. Sharing
We do not sell your data. We share it only with:
- Meta Platforms Ireland Ltd. (Meta Pixel — measurement only)
- Our hosting and form-storage providers, under contract
6. Retention
We retain your enquiry data for up to 24 months from the date of submission, after which it is deleted unless you have become an active client.
7. Your rights (DPDP Act, Section 11–14)
- Right to access your data
- Right to correction and erasure
- Right to grievance redressal
- Right to nominate, in case of incapacity / death
To exercise any right, write to hello@sxminteriors.com.
8. Security
We use industry-standard transport encryption (HTTPS) and limit internal access to your data. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
9. Grievance officer
Archit, Founder — SxM Interiors, Lucknow.
Email: hello@sxminteriors.com
WhatsApp: +91 90440 82602
10. Changes
We may update this policy. Changes will be reflected by the "Last updated" date at the top of this page.